Terms & Conditions

Last Updated: [Insert Date]
Covert Street Spec (UK)

Welcome to Covert Street Spec (“Company,” “we,” “our,” or “us”).
These Terms & Conditions (“Terms”) govern the sale of clothing and related products through our website and UK operations (the “Services”). By placing an order, you agree to these Terms.

1. Company Information (UK)

Covert Street Spec
[Insert Registered Business Address – UK]
Email: [Insert Email]
Phone: [Insert Number]
Company Registration No.: [Insert]
VAT Number (if applicable): [Insert]

2. Eligibility

By using our Services, you confirm that you:

  • Are at least 18 years old

  • Are legally capable of entering into binding contracts

  • Are purchasing goods for personal use (unless otherwise agreed)

3. Product Information

We aim to ensure that all items are described accurately. However:

  • Colours may appear differently on displays

  • Sizing may vary by style or manufacturer

  • All items are subject to availability

  • We reserve the right to update product details at any time

If we discover an error in pricing or product information, we may cancel or amend your order.

4. Orders & Contract Formation

When you place an order:

  1. You will receive an order confirmation email acknowledging receipt.

  2. A legally binding contract is formed only when we dispatch the goods.

  3. We may refuse or cancel an order for reasons including:

    • Stock unavailability

    • Pricing or description errors

    • Failed payment

    • Suspected fraud

    • Violation of these Terms

You will be refunded if an order is cancelled after payment.

5. Prices & Payment

  • All prices are shown in GBP (£) and include UK VAT where applicable.

  • Shipping charges are displayed at checkout.

  • We accept the payment methods listed on our website.

  • Payments must be authorised before dispatch.

Pricing Errors:
If a pricing error is discovered, we will contact you and offer the option to proceed at the correct price or cancel the order.

6. Shipping & Delivery (UK & International)

UK Deliveries

  • Estimated delivery times will be shown at checkout.

  • Delays may occur due to courier issues or unforeseen circumstances.

International Deliveries

  • You are responsible for customs duties, taxes, and import fees.

Risk of loss passes to you upon delivery.
Title to goods passes only when full payment has been received.

7. Cancellations, Returns & Refunds (UK Law Compliant)

Under the Consumer Contracts Regulations 2013, UK customers have a 14-day right to cancel for most items purchased online.

Your Right to Cancel

You may cancel your order within 14 days of receiving the goods, without giving a reason.

Return Conditions

Returned items must be:

  • Unworn, unwashed, and undamaged

  • In original packaging with all tags attached

Items Not Eligible for Return

  • Underwear, socks, swimwear, or intimate apparel

  • Customised or personalised items

  • Items marked as “Final Sale”

Refunds

  • Refunds will be issued within 14 days of receiving the returned goods.

  • Original delivery costs are refunded only at the basic delivery rate.

  • You are responsible for return postage unless the item is faulty.

Faulty or Misdescribed Goods

Under the Consumer Rights Act 2015, you are entitled to:

  • A refund within 30 days if goods are faulty

  • Repair or replacement if issues occur after 30 days

Contact us immediately if you believe an item is faulty.

8. User Accounts

If you create an account:

  • You must keep your login details secure

  • You are responsible for any activity under your account

  • We may suspend accounts for suspicious or abusive behaviour

9. Intellectual Property

All branding, designs, text, photos, and content on our website are the property of Covert Street Spec.

You may not copy, reproduce, or use any content without written permission.

10. Prohibited Uses

You agree not to use our site or products for:

  • Illegal or fraudulent activity

  • Interfering with website security

  • Harvesting data or scraping

  • Misrepresentation or resale without permission

11. Limitation of Liability (UK Compliant)

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by our negligence

  • Fraud or fraudulent misrepresentation

  • Consumer rights guaranteed under UK law

To the extent permitted by law, we are not liable for:

  • Loss of income, profit, or business

  • Indirect or consequential losses

  • Damage caused by misuse of our products

Our total liability for any claim is limited to the amount you paid for the product.

12. Force Majeure

We are not liable for delays or failures caused by events outside our control, including:

  • Extreme weather

  • Strikes or labour disputes

  • Transportation delays

  • Natural disasters

  • Government restrictions

13. Changes to Terms

We may update these Terms from time to time.
Changes apply from the date they are posted online.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales.
Any disputes will be handled by the courts of England and Wales, unless consumer law allows you to choose otherwise.

15. Contact Information

For questions, complaints, or requests:

Covert Street Spec
[Insert UK Registered Address]
Email: [Insert Email]
Phone: [Insert Number]

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